If you are not satisfied with your purchase, simply return your item within 30 days of receipt.
-Item must be in NEW and UNUSED condition.
-All returns will be inspected prior to credit being issued.
-Items returned must be accompanied by the original packaging and the Return Packing Slip.
-Credit will be issued for the purchase price of the item(s) returns. We recommend that you insure the item when shipping.
-All return packages must be shipped using a service that tracks packages, such as FedEx, UPS or USPS (ask for services that have tracking options).
-Shipping Costs are non-refundable unless the error lies with Lighting Supply Group, all other instance Buyer pays for return shipping.
-We cannot assume responsibility for lost shipments.
All returns should be sent to:
Lighting Supply Group
282 Dupont Avenue
Newburgh, NY 12550
-Please allow a minimum of 10 days for us to receive and process your return.
-You can expect a refund within 30 days of when we receive your return. We'll notify you via eBay Messages once we've processed the returned product(s).
-We'll credit or refund the value of the merchandise total. Refunds will be given in the same form of payment as the original purchase.
We are sorry but we do not have an exchange policy at this time. We ask that you purchase the new item and return the unwanted item. You may return a product within 30 days of receiving your item. Please see our Return Policy above.